It is worth noting Aweber Communication first started operations in 1998. It was founded by Tom Kulzer, and since then it has grown into a company with 110 employees. When it comes to AWeber itself, it is a modern and robust program for businesses that want to send their subscribers the same message. Basically, it is an autoresponder, which is easy to setup by the way. It is well explained and intuitive, giving users a ton of options to play around with.
If you are wondering whether Aweber is perfect for your business and its requirements, then this review will provide you the valuable insight needed to make an informed decision with ease.
- Numerous templates
- Customizable set of features
- Excellent customer support
- Poor user interface
Is AWeber Right for your Business?
If you want to give AWeber a test run, you will be pleased to know they do offer a 30-day free trial. The trial is restricted to 500 subscribers though. Once the trial is over, you will have to pay up. If you pay for 3 months, you will save $8. If you opt the yearly plan, you will end up saving $34.
AWeber is cloud based, and support all popular browsers and operating systems. The service is easy-to-use. In fact, it finds a great balance between robust functionality and ease-of-use. There are some great features, more specifically in the autoresponder department. The navigation is intuitive enough so that carrying out basic tasks will be a breeze. If there is ever a time when assistance is required, AWeber does not disappoint with the amount of guidance it provides online.
As for its offerings, there is a plain text editor, drag-and-drop WYSIWYG editor and an HTML editor. There are 700+ templates to choose from, some of which are customizable. Before sending emails, they can be previewed, but it lacks options to see how it will look on various mobile devices or email clients.
Once you have started a mailing campaign, you will have to wait a while before you can get your hands on your stats. An hour after mailing, the results will start pouring in, enough to provide Quick Stats.
The customer support team is very helpful, they are friendly and prompt at solving queries. The response time can vary anywhere between 20 minutes to six hours. Support resources to look out for include phone, chat, email and live support.
Overall, AWeber has plenty to offer. It is particularly useful to companies that use autoresponders quite often. The autoresponder series set up is the simplest and most intuitive out of them all. Once it is running in the background, no further human interaction is required to keep the ball rolling.
The main weaknesses of AWeber is that it is not great for big companies. Small companies that can do without the bells and whistles should do without them and not pay for them. Also, while cancelling an account, make sure the account is not being temporarily suspended.